CRM Manager / CRM Specialist - 100% remote possible
As limango we create a company which has been specializing in e-commerce for 10 years. Together with platforms in the Netherlands and Germany, we are part of the OTTO Group, one of Europe's leading e-commerce companies. We are the shopping platform with the largest selection of products for the whole family!
We work and play together. We value work-life balance and create a culture of respect, trust and equality. If these values are also key for you, there is a good chance that you will find your place with us.
We work and play together. We value work-life balance and create a culture of respect, trust and equality. If these values are also key for you, there is a good chance that you will find your place with us.
Your role and main tasks
The goal of the position is to inspire, activate, and foster the growth of a specific customer group among the German members of limango. Additionally, the position involves taking responsibiliy for significant seasonal projects like Easter, Black Friday, and Christmas, entailing the development of concepts through collaboration with cross-country managers (NL & PL) and other departments like Graphics and Shop.
Daily tasks of the position:
- Plan, prepare & report the daily communication for this Persona (customer group) on every channel (Newsletter, Push, In-App, InShop)
- Monitor own campaigns and own customer group
- Monitor & adjust the distribution of traffic on the website for your customer group
- Check and monitor quality of communication
- Monitor the delivaribility of the newsletters
Daily tasks of the position:
- Plan, prepare & report the daily communication for this Persona (customer group) on every channel (Newsletter, Push, In-App, InShop)
- Monitor own campaigns and own customer group
- Monitor & adjust the distribution of traffic on the website for your customer group
- Check and monitor quality of communication
- Monitor the delivaribility of the newsletters
You will need
Professional Requirements:
Personal requirement for the candidate:
- A degree in Marketing, Communication, or a related field
- Initial experience in Marketing or Communication
- Understanding of the target group
- Proficiency in working with numbers and Excel
- Native proficiency in German and good English skills
Personal requirement for the candidate:
- Get things done mentality - detail-oriented (high sense of responsibility, details can change our customers’ opinion and behaviour)
- Highly flexible (very structured thinking, good with deadlines and tolerance for last-minute changes)
- Creative mind (sensibility for design but also creative solutions) - ready to give more than 100%
- Adept at working under pressure and managing stress effectively
- Teamplayer: achieving success together as a team and help each other out
- Ready to compromise and accept suggestions
Benefits
- Private health care
We provide access to the best specialists for you and your loved ones. - Language classes
English and German lessons in small groups, tailored to your skills. - Remote work and flexible working hours
Possibility of partial remote work, as well as adjusting working hours to your daily schedule. - Office in the center of Wrocław
Nearby cinema, fitness club and large selection of lunch places. - Fruit Mondays
There is no shortage of coffee, fruit, pizza, sweets and healthy snacks in our office. - Company events in the best company
After hours we often organize interesting outings or meetings in our office.
What you can count for:
- Interesting and challenging work in a dynamic environment of the Internet industry - you will not get bored with us!
- The possibility of real shaping of the business - we value independence and delegate responsibility,
- Gaining experience in an international team, operating in different European markets.
Sounds good?
We can''t wait to get to know you. Apply now!