JOB OFFERS

Customer Service Specialist with Dutch

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As limango we create a company which has been specializing in e-commerce for 10 years. Together with platforms in the Netherlands and Germany, we are part of the OTTO Group, one of Europe's leading e-commerce companies. We are the shopping platform with the largest selection of products for the whole family!
We work and play together. We value work-life balance and create a culture of respect, trust and equality. If these values are also key for you, there is a good chance that you will find your place with us.

Your role and main tasks

  • You are responsible for processing e-mails from our Dutch clients
  • You will handle complaints about our products
  • You will work together with our colleagues from other departments, such as Campaign Management and Logistics, to find the best possible solution for our customers
  • Optionally, you will assist us in supporting our customers on social networks

You will need

  • Ideally, you already have experience in customer service, preferably in the e-commerce sector
  • You have excellent written and spoken Dutch skills as well as good command of  English or Polish 
  • You always process your customers' inquiries extremely carefully and reliably
  • You enjoy taking personal responsibility, have a quick grasp of things
  • You are willing to learn, flexible, and able to work under pressure
  • Service-oriented thinking is a matter of course for you! 

Benefits

  • Private health care
    We provide access to the best specialists for you and your loved ones.
  • Language classes
    English and German lessons in small groups, tailored to your skills.
  • Remote work and flexible working hours 
    Possibility of partial remote work, as well as adjusting working hours to your daily schedule.
  • Office in the center of Wrocław
    Nearby cinema, fitness club and large selection of lunch places.
  • Fruit Mondays
    There is no shortage of coffee, fruit, pizza, sweets and healthy snacks in our office.
  • Company events in the best company
    After hours we often organize interesting outings or meetings in our office.

What you can count for:
  • Interesting and challenging work in a dynamic environment of the Internet industry - you will not get bored with us!
  • The possibility of real shaping of the business - we value independence and delegate responsibility,
  • Gaining experience in an international team, operating in different European markets.


 

Sounds good?

We can''t wait to get to know you. Apply now!