Junior Customer Service Specialist with German - fully remote possible
We work and play together. We value work-life balance and create a culture of respect, trust and equality. If these values are also key for you, there is a good chance that you will find your place with us.
Your role and main tasks
- Responding to customer inquiries via email.
- Processing claims and payments.
- Communicating with partners to ensure smooth operations.
You will need
- Proficient German language skills, both spoken and written, with a strong focus on grammatical accuracy (minimum B1 level).
- A genuine passion for working with customers and a goal-oriented, customer-focused mindset.
- Strong commitment and a creative approach to problem-solving.
- A positive attitude towards others and the world around you.
- Independence in managing queries from start to finish.
Benefits
We provide access to the best specialists for you and your loved ones.
Language classes
English and German lessons in small groups, tailored to your skills.
Remote work and flexible working hours
Possibility of partial remote work, as well as adjusting working hours to your daily schedule.
Office in the center of Wrocław
Nearby cinema, fitness club and a large selection of lunch places.
Fruit Mondays
There is no shortage of coffee, fruit, pizza, sweets and healthy snacks in our office.
Company events in the best company
After hours we often organize interesting outings or meetings in our office.
What you can count for:
- Interesting and challenging work in the dynamic environment of the Internet industry - you will not get bored with us!
- The possibility of real shaping of the business - we value independence and delegate responsibility,
- Gaining experience in an international team, operating in different European markets.